Send Your Winnings Back to Your Wallet
Withdrawals return to the place your money came from, which is why we ask you to use your own Touch 'n Go eWallet, Boost or GrabPay account and never a friend's. Open the payout screen, choose the rail, and key in the amount in ringgit. Before anything is released we check that your account name matches the wallet or bank you are
paying into — that single check is what stops someone else pulling your balance. Once it clears, funds move back along the route you paid in on. Pending requests show their stage in your account area, and a ticket can be raised if a stage sits still.
- Open the payout screen — Sign in and choose Withdraw. Your balance and the rail you used last time are both on screen before you select anything.
- Choose wallet or bank — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Use the account in your own name — we match it against your profile.
- Enter the ringgit amount — Key in what you want to take out and confirm the destination. Check the last four digits of your wallet number before submitting.
- Clear verification — If your identity check is still open, we ask for it here. Once it clears, the request travels the same rail your deposit arrived on.